Terms of Service
These Terms of Service govern the use of Future Express LLC’s website and professional marketing services. By using our website, requesting information, accepting a proposal, approving a project, or making payment, you agree to these terms.
Company Services
Future Express LLC provides marketing strategy, advertising coordination, brand communication, content planning, social media support, promotional campaign management, customer outreach, digital visibility support, reporting, vendor coordination, and marketing project management services.
Client Responsibilities
- Clients are responsible for providing accurate business information, brand materials, project requirements, campaign goals, approval decisions, service instructions, platform access when applicable, and documents needed for service completion.
- Delays in providing required information, access, approvals, or payments may affect timelines and deliverables.
Payments
Payments may be required before work begins, at milestones, or upon completion. Payments are processed through secure gateways with SSL protection. Client billing information is handled only for authorized service payments and is not stored, sold, rented, or shared by Future Express LLC.
Service Delivery
Services are delivered through email communication, scheduled meetings, written documents, digital files, campaign reports, project files, marketing materials, client-approved milestones, and agreed project timelines.
Advertising Results
Future Express LLC provides professional marketing support but does not guarantee specific sales, revenue, customer acquisition, audience response, search ranking, platform approval, or advertising performance.
Refund & Cancellation Policy
Refunds may be considered when the service has not yet started, no marketing planning or administrative work has been performed, no third-party expenses have been incurred, and the cancellation request is submitted before the agreed start date.
Non-Refundable Services and Costs
Completed services, work already performed, consultation time already used, strategy planning, prepared marketing documents, digital deliverables, advertising placements, software subscriptions, printing, event, travel, vendor expenses, custom research, and campaign setup are generally non-refundable.
Digital Deliverables
Digital deliverables such as reports, campaign plans, content calendars, written materials, graphics, marketing files, outreach materials, advertising records, and completed project documents are generally non-refundable once delivered or made available to the client.